Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run exclusive promotions all year, so stay tuned for by signing up to our newsletter.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, we offer exquisite gift packaging options for all online orders and personalisation in our Paddington, Sydney Boutique. You can make your purchase even more special by adding a short note for us during checkout and we will include your message in the package.

We offer a satisfaction guarantee. If you're not completely satisfied with your purchase, please contact our customer service team within 7 days of receiving your order, and we will assist you with an exchange or credit note on unopened product. 

Yes, all our products are cruelty-free and vegan.  We believe in ethical practices and do not test on animals.

While our fragrances are not entirely composed of natural ingredients, we prioritise using sustainably sourced essences (a mix of natural and synthetic) by working with fragrance houses Firmenich and Givaudan who are innovators in providing sustainable and responsible ingredients. With this, all of our fragrances adhere strictly to IFRA standards, ensuring they are exceptionally safe for use.

Our perfume oil blends are meticulously crafted in Australia, combining both local Australian and globally sourced essences. We partner with a trusted Australian manufacturer who expertly dilutes these blends with alcohol and bottles them locally.

While our fragrances are crafted using high-quality ingredients, it's essential to be cautious if you have allergies or sensitivities. We recommend testing a small amount of the fragrance on your skin or consulting with your physician before using our products.

All our perfumes have a concentration of +/- 20%.

The burn time varies depending on the scent and size of candle, but our standard-sized candles typically burn for approximately 80 hours when following proper care instructions.

Yes, we use high-quality, natural soy coconut wax in our candle formulations. These waxes burn cleanly and evenly while enhancing the fragrance throw.

Absolutely! Our candle vessels are designed to be reusable. After enjoying your candle, you can clean out any remaining wax and repurpose the vessel for various purposes, such as storing jewellery, makeup brushes, or small trinkets.

To maximise your candle's lifespan, always trim the wick to about 1/4 inch (approximately 1/2cm) before lighting, and allow the candle to burn until the wax pool reaches the edges of the vessel during each use. This prevents tunnelling and ensures an even burn. 

Always protect the table or surface on which the candle rests. We recommend using our Candle Lid or Glass Dome base. 

To preserve the fragrance, do not burn your candle for more than four hours at a time and use our LUMIRA Snuffer to extinguish the flame so that there is no smoke created. 

Discontinue the candle when 1/2 inch (1cm) of wax remains for your safety. Clean it out, repurpose the vessel and order your next LUMIRA Candle.

Our Parfum are alcohol-based and come in spray bottles, while our Perfume Oils are oil-based and come in rollerball bottles. Our Perfume Oils have a more concentrated and longer-lasting scent on the skin and are easy to layer across our fragrances.

Yes, many of our customers enjoy layering Perfume Oils with our Parfum to create a customized and more intense scent. Start by applying the Perfume Oil to pulse points and then spritz the corresponding Parfum over it for a layered effect.  You can read more about layering our fragrances here or here.

For best results, apply the perfume to pulse points such as the wrists, neck, and behind the ears. You can also apply a small amount to your clothes for a longer-lasting effect. Reapplying once during the day can help maintain the fragrance if you’re looking for it to last from morning till
night.

Yes, our Parfum and Perfume Oils are available in various sizes, including travel-sized bottles and larger options. Additionally, some fragrances may come in different concentrations, such as Eau de Parfum and Perfume Oil, with varying levels of scent intensity and longevity.

While our Perfume Oils are generally well-tolerated by many skin types, individuals with sensitive skin or fragrance allergies should perform a patch test before applying the perfume oil directly to larger areas of their skin. Apply a small amount to a discreet area and wait to see if any adverse reactions occur.

Yes, our website provides detailed descriptions of each fragrance, including the top, heart, and base notes, as well as the olfactory family and inspiration behind the scent. This information can help you choose a fragrance that suits your preferences.

We understand choosing the right fragrance can be a difficult decision. This Journal article will help pinpoint the perfect fragrance to gift a loved one. You’ll also find a detailed description of each fragrance, including the scent notes and the mood it evokes, on our product pages.

For personal advice, please visit our flagship boutique in Paddington, Sydney or consult with our fragrance experts for personalised recommendations.

To select the ideal candle as a gift, consider the recipient's preferences. Think about their favourite scents, the occasion, and the ambiance they enjoy. Our Journal also offers gift guides and recommendations to help you make a thoughtful choice here and here.

When selecting a candle fragrance for someone else, consider their taste in scents, any known allergies or sensitivities, and the purpose of the candle. Many of our scents have a broad appeal, including fresh florals such as La Primavera and Il Giardino luxury candles and or subtle woods such as Cuban Tobacco and Tuscan Fig scented candles. You’ll find more helpful advice in this Journal article.

To use our room sprays, simply hold the bottle upright and spray a fine mist into the air, away from your face and eyes. You can also spray it onto fabrics like curtains, cushions, or upholstery for a longer-lasting scent. Start with a few spritzes and adjust the amount as desired.

Our room sprays can be used to refresh linens, pillows, or even as a subtle scent on your clothing. You can also spray them in your car for a pleasant aroma during your commute. Find more suggestions for using the LUMIRA Room Sprays here.

While our room sprays are generally safe, it's advisable to use them in well-ventilated areas and keep them out of reach of children and pets. If you have concerns, consider using our room sprays in rooms where pets and children spend less time, and ensure proper ventilation.

You can purchase our products online through our official website, or visit our flagship boutique in Paddington, Sydney, or one of our global retail stockists. Please contact us for a retailer nearest you.

Yes, we offer international shipping to many countries. You can check the list of available countries and shipping rates during the checkout process on our website.  We also have retailers globally who we can direct you to.

To stay informed about our latest releases and exclusive offers, subscribe to our newsletter on our website and follow us on social media via Instagram, Facebook, TikTok and Pinterest.

If you have any additional questions or require further assistance with choosing the right fragrance, please reach out to our customer service team here or visit our boutique for personalised guidance.